How Pickup Works

Order ahead. Pull up. We bring it to your car.

The steps

1. Choose your branch. Pick the TOGO closest to you. Each branch shows its own menu and hours.
2. Build your order. Add your drinks and food. Customise with options like milk, size, and syrups where available.
3. Add your car. Enter your car colour, car type, plate number, and plate country. This is how the team finds you at pickup.
4. Submit. Your order goes straight to the branch and they start preparing it.
5. Drive over. Head to the branch pickup point. There is no need to come inside.
6. We bring it out. The team matches your car details and hands your order over.
7. Pay on collection. Pay at the window by cash or card. Payment is taken in store, not online.

Good to know

• Order status. You can follow your order from received to ready.
• Running late. Orders are made close to pickup for freshness. If you are badly delayed, contact the branch so they can time it right.
• Allergies. If you have an allergy, check with the branch before ordering. Drinks and food are prepared in a shared space.
• Wrong or missing item. If something is off when you collect, tell the team at the window straight away so they can fix it on the spot.

That is the whole flow. Order, pull up, collect.